Conversations with Triple A

Izzy died on my way to church yesterday. He just stopped working and silently rolled to a stop. There I was, sitting on South Temple, trying to get my car to restart and not being successful. Luckily, Izzy had decided to pass out right in front of a house with four burly men sitting outside. They were very nice burly men and offered to give me a push around the corner. Once settled, I called AAA.

Phone Call #1:

AAA Operator 1: Triple A Emergency Roadside Assistance. How can I help you?
Me: Hi, my car broke down and I need a tow truck.
AAAO1: Okay. Do you have your AAA card on hand? Can you give me your membership number?
Me: My number is xxx-xx-xxxxx.
AAAO1: Okay, it says here that your membership has expired. Would you like to renew your membership today?
Me: Um, my card says that it doesn't expire until July 2010. I shouldn't have to renew it.
AAAO1: Would you be willing to talk to our Membership department about this?
Me: Yeah, sure.

He transfers me to Membership Department

Membership Department: I understand you wish to renew your membership. Can I get your account number?
Me: My number is xxx-xx-xxxxx.
MD: The charge for renewal of this membership will be $79. Will that be Visa or MasterCard?
Me: Um, my card says it doesn't expire until July 2010. Why do I need to renew it if it has already been renewed and doesn't expire until July 2010?
MD: We send out the new cards at time of billing, not at time of renewal. Will that be Visa or MasterCard?
Me, with a heavy sigh: Visa.
MD: Thank you for renewing your membership. Have a great day!

Click. She hangs up.

Phone Call #2:

AAA Operator 2: Triple A Emergency Roadside Assistance. How can I help you?
Me: My car died and I need a tow truck.
AAAO2: Can I get your membership number?
Me: xxx-xx-xxxxx.
AAAO2, looking at her computer: Did you call us already today?
Me: Yes. They hung up on me.
AAAO2: Oh, sorry. Where do you need the tow truck to come?
Me: South Temple and 900 East.
AAAO2: I'm sorry, I'm having a hard time finding you on the map. What was the address again?
Me: South Temple and 900 East.
AAAO2: What South Temple?
Me: South Temple.
AAAO2: I can't find it...
Me: South Temple, the name of the street is South Temple.
AAAO2: Um, okay....

A little while later, the tow truck comes.

Tow Truck Guy: So, what's wrong with your car?
Me: I don't know. It just died while I was driving.
TTG, appraising my vehicle: Oh, I know what the problem is.
Me: You do? What is it?
TTG: It's a Ford.
Me, thinking silently: Gee, thanks.

Poor Izzy. I hope his resuscitation isn't too expensive.